The Search Engine Weekly Round-up is where I look at the finest articles, talking points and general news from the week, all from the worlds of SEO, Marketing, Social Media, etc. This week features blogs about converting from 404 pages, viral email marketing, speaking to non-technical clients, and breaking the news of Penguin 2.0 to your clients.
Valuable 404 Pages
Ben Cook
I’m sure that we’ve all seen 404 pages that are entertaining, creative or funny, but you seldom see 404 pages that can convert, which is what this post is all about.
Ben Cook ended up implementing a contact form into the 404 pages of his client’s website, which also contained a small apology, stating that the user can send an email and receive a link/file in regards to what they were looking for originally.This can help create a rapport with the user, whilst showing a fine level of customer service.
Ben’s idea ended up proving profitable, as said rapport opened further talks, which eventually led to sales. This is a fantastic post, offering a very simple, actionable idea which can be a huge boon for your company.
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